Frequently Asked Questions

How long will it take to get my Transmission?
Typical shipping time usually takes between 7-14 business days, but could be a little longer due to unusual circumstances (such as weather, volume, etc.)
How does my Transmission arrive?
Your Transmission comes strapped to a 3x3 pallet, fully shrink wrapped and drained of all fluids. It arrives to your shipping address via a common carrier, such as Old Dominion or R&L Carriers.
What will I be receiving?
You will be receiving a 100% interchangeable Transmission for your exact vehicle. Transmissions are made to fit a certain number of years, makes and models. Your Transmission will fit this criteria.
Does the Transmission comes with a Torque Converter?
Yes it does.
Will my Transmission come from the exact year, make and model that my vehicle is?
It may, but OEM Transmissions are interchangeable with multiple years, makes and models which means the same part is an exact fit for multiple makes and models as determined by OEM standards. We guarantee the Transmission we sell to fit your vehicle.
Do all quotes include Free Shipping?
Yes they do! If you live in either Alaska or Hawaii there is an additional shipping charge. There is a $75.00 Residential shipping fee if you are having your Transmission shipped to either your home address, or one of the boroughs of New York (Queens, Manhattan, Bronx, Brooklyn, Long Island or Staten Island).
What payment do you accept?
Visa and Master cards either through our website or over the phone. Wire Transfers may also be made available.
I've placed my order and signed my invoice form, what do I do next?
Nothing. You will be emailed tracking information within approximately 1 week.
How can I make an offer for a Transmission?
Just send an email to parts@autopartsemail.biz with your offer and you will receive a response back promptly, or simply give us a call at 866-319-1065.